Privacy policy

Privacy policy

Your privacy is essential for nv Extrumat (hereinafter referred to as “Extrumat”, “we” or “us”). This privacy policy (hereinafter referred to as “Privacy Policy”) is applicable, to (i) our website (hereinafter referred to as the “Website”) and (ii) all (commercial) relations between Extrumat and its customers and business partners.  
Extrumat wishes to emphasize that it always attempts to act in accordance with the EU Directive 95/46/EC.
This Privacy Policy includes information about the personal data collected by Extrumat, as well as the manner in which Extrumat uses and processes these personal data. It also describes the choices available to you regarding the use of, your access to and how to update and correct your personal data.
Visiting the Website and using the contact form published on it implies your express approval of the Privacy Policy and consequently how we collect, use and process your personal data.

Which personal data do we collect and process?

Extrumat may collect and process the following types of personal data from you:

  • Name, address and other contact details, including but not limited to phone number and email address
  • Communication preferences
  • Incoming and outgoing correspondence data.

For more information about the use of cookies on the Website, please read this Privacy Policy in conjunction with Extrumat’s Cookie Policy.

How do we collect the personal data?

We may collect personal data about you when you provide it to us through the contact form, over the phone or by mailing it to us.
The personal data collected will be used to communicate with you and to help us provide our services to you.
Extrumat can also use your personal data for:

  • Sending targeted marketing, advertising and updates based on your communication preferences
  • Issuing invoices and collecting payment
  • Optimizing the quality, management and content of services and the Website.
How long do we store your personal data?

Unless a longer storage period is required or justified (i) by the law or (ii) through compliance with another legal obligation, Extrumat shall only store your personal data for the period necessary to provide services to you.

With who do we share your personal data?

Extrumat shall not disclose your personal data to third parties, unless:

  • It is necessary in the context of providing services and optimizing them (including but not limited to maintenance works, payment processing, the delivery of services to Extrumat (e.g. subcontracting) and database management)
  • Extrumat has obtained your permission to this end.

If it is necessary that Extrumat discloses your personal data to third parties in this context, a data processing agreement will be completed, which requires the third party to use your personal data in accordance with the provisions of this Privacy Policy.

Notwithstanding the foregoing, it is however possible that Extrumat discloses your personal data: • To the competent authorities if Extrumat is obliged to do so under the law or under legal or future legal proceedings and to safeguard and defend our rights • If Extrumat, or the majority of its assets, are taken over by a third party, in which case your personal data shall be one of the transferred assets.

Any transfer of personal data outside the European Economic Area (EEA) to a recipient whose domicile or registered office is in a country which does not fall under the adequacy decision enacted by the European Commission, shall be governed by the provisions of a data transfer agreement, which shall contain (i) the standard contractual clauses, as referred to in the ‘European Commission decision of 5 February 2010 (Decision 2010/87/EC)’, or (ii) any other mechanism pursuant to privacy legislation, or any other regulations pertaining to the processing of personal data.

How do we protect your data?

Extrumat undertakes to take reasonable, physical, technological and organizational precautions in order to avoid (i) unauthorized access to your personal data, and (ii) loss, abuse or alteration of your personal data.

Notwithstanding Extrumat’s security policy, the checks it carries out and the actions it proposes in this context, an infallible level of security cannot be guaranteed. Since no method of transmission or forwarding over the internet, or any method of electronic storage is 100% secure, Extrumat is, in this context, not in a position to guarantee absolute security.
How to control usage of your data?

Upon request Extrumat will provide you with data about whether we hold any of your personal data. In case your data changes, you can request to correct, update or remove the data that you gave us, by sending an email at

Please understand that if you choose to decline the Privacy Policy it will prevent the sharing of your data, and Extrumat may be unable to provide services to you.

If you no longer wish to receive information about our services, you can unsubscribe at any time by clicking the “unsubscribe” button underneath each of Extrumat’s emails.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our data practices. If we make any material changes we will notify you by email or by means of a notice on the Website prior to the change becoming effective.

Who to Contact

If you have any comments, concerns or questions regarding this Privacy Policy, our policies and practices, please contact us via email at

Cookie policy

NV Extrumat (hereinafter “Extrumat”, “we”) primarily uses cookies to improve your browsing experience on (hereinafter the “Website”), whether or not via the mobile Website. All data Extrumat obtains from these cookies are anonymous and will only be used to understand the customer’s experience on the Website and the Platform with the aim to improve the performance and usability of this Website.

Extrumat has the right to update this cookie policy by publishing a new version on the Website. It is therefore highly recommended to regularly consult the Website and the relevant page on which the cookie policy is published, in order to be certain you have knowledge of any changes.

What is a cookie?

A cookie, also known as a HTTP cookie, a web cookie or a browser cookie, is usually a small text file sent from a Website and stored in the user’s web browser on the device of the user while a user is browsing on a Website. When the user in the future surfs on the same Website, the data stored in that cookie can be retrieved by the Website in order to notify the Website of the last activity of that user. Cookies were designed as a reliable mechanism for Websites to remember the status of the Website or the previous user activity of a certain user. They help us to optimize your visit to the Website and Platform, to remember technical choices (e.g. choice of language, newsletter, etc.) and to offer more relevant services and offers. If you wish to consult the Website, Extrumat encourages you to enable cookies. However, if you choose to not do this, you are always free to disable the cookies.
This Website only uses strictly necessary cookies: As the name suggests, these cookies are strictly necessary to enable you to surf the Website, resp. use the Platform or to provide certain functions you requested.

Disabling cookies

There are a few possibilities to avoid the storage of cookies. Please visit the Websites of the different browsers to learn how you can block the storage of cookies. Please realize that cookies really can have an added value to your surfing experience on the web.


Extrumat NV
Vannestenstraat 4
B-8740 Pittem